Tuesday, July 17, 2007

New! OneTranslator.com Prepaid Interpreter Service

I'm excited to present the newest member of the Universal Calling family: OneTranslator.com. OneTranslator is a prepaid, on-demand service that provides over-the-phone interpretation for Arabic, Bengali (Bangla), Chinese (Mandarin and Cantonese), French, German, Hindi, Japanese, Korean, Portuguese, Russian, Spanish, and Vietnamese.

OneTranslator is ideal for anyone with international clients or business partners since all calls are secure and private, and the team of interpreters are familiar with terminology for most industries. It's also a great way for travelers and exchange students to build their confidence (and avoid emergencies). Anyone with limited English knowledge can benefit from OneTranslator, especially in medical emergencies and other situations when clear communication is critical. I know that my circle of international friends and business associates has expanded greatly over the past few years, and I'm sure it will continue to grow - a tool like OneTranslator is a great weapon against the language barrier.

OneTranslator is quick and simple to use. Just dial your OneTranslator access number, enter your PIN, and choose the language for which you need interpretation. Your interpreter will be connected to your call within seconds. You can even set up PINless dialing on your account to shorten your dialing time! You can call from any phone, even a cell phone, 24 hours a day, 7 days a week. Rates start at just $2.49 a minute, with no connection fees or other additional charges (except maybe payphone or carrie charges, but hey, we can't control those).

Here are some quick tips for getting the most out of your OneTranslator interpreter:
  • Once you are connected, give the interpreter your name and the non-English speakers name. The interpreter is only allowed to give you their name.
  • Tell the interpreter whether or not the non-English speaker is already on the phone line, or if you will need to dial their number to add them to a three-way conference call. The interpreters can't place connecting calls for you.
  • If the non-English speaker is with you but you are not using a speakerphone, tell the interpreter that you will be passing the phone back and forth.
  • Speak clearly in short phrases, pausing to allow for the interpretation.
  • Ask one question at a time.
  • Use simple language to express your meaning. Remember - slang does not translate.
  • Explain any terms you believe may be unclear.
  • Allow the interpreter to stop you and seek an explanation when necessary and to repeat back to you any critical information that requires clarification.
  • Don't say anything that you do not want interpreted.
Let us know what uses you find for OneTranslator's language services! We'll be sharing lots more stories soon.

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